Your growth, our business

Telan Solutions is the collection department of the law firm Telan Hipe Flores Telan and Associates Co. with nearly 300 employees and growing.

We are a trusted local BPO and a rising leader in the industry, with more than a dozen Top Collection Agency awards since 2007. We bring amazing results for our big-name clients like Globe, BDO, Pag-ibig, East West Bank, RCBC Bankard, Security Bank Corporation and many more.

joaquin P.Telan (Senior managing partner)

Atty. Joaquin “Jake” Telan is distinguished litigator and legal eucator. He is one of the founding partners and is currently the senior managing partner of the Telan Cabatit Hipe Flores Law Offices, which was established in 1986. Most recently, he has also been elected president of the Association of Credit & Collection Companies which represents law firms and collection agencies throughout the country for 2014-2015

Jake, as he fondly called professional circles and the academe, he also been an esteemed legal educator for nearly 50 years. He is currently a professional lecturer in Business Law and Constitutional Law in Rizal Technological University while also serving as their appointed Chief Legal Councel. In his earliest teaching positions, Jake trained the young minds of school and college students in his hometown in Isabela, Quezon City Science, Ateneo de Manila High School and University of the East’s College of Business Administration.

Despite having grown up in a small town in Cabagan, Isabela, Jake rose to earn the entrance scholarship of UP Law Alumni Association representing its Evening Class and passed the bar in 1979 even while working part-time.

Merle M.telan (Managing partner)

Atty. Merle Telan has been a partner of Telan Hipe Flores Telan and Associates Law Offices since 1997. She started and is currently the managing partner of the Law firm’s collection business division, one of the largest agencies of its kind in the Philippines. Known for her hands-on and meticulous approach to the business, she has proven to be an able steward of the company’s rise to prominence.

Merle obtained her law degree at Ateneo De Manila University, passed the bar in 1991, and served as a research assistant in the Presidential Management Staff in Malacanang before assuming her current role as managing partner.

Norman M.telan (General manager)

Norman Frederick “Jobo” Telan is the visionary general manager of collections divisions of Telan Hipe Flores Telan Law Offices. Through his management, strategic foresight and talent acquisition, the collections division has achieved a year by year growth rate of 50% and has transformed Telan Hipe Flores Telan from a small player into one of the market leaders. He also founded Mabuhay Loans, an online loan facilitation company to add to its bank process outsourcing thrust.

He finished a Bachelor’s of Science in Management at the Ateneo de Manila University in 2006.